file Problems with SuperSat 3 crossover ?

  • MarcGunter's Avatar Offline school
  • New Member
  • New Member
    • Posts: 2
    • Thank you received: 0
  • arrow_drop_downMore arrow_drop_upLess
MarcGunter Posted 2 years 1 month ago
#28692
Hello everyone. I am the happy owner of a pair SuperSat 3 speakers. They are driven by a Marantz SR1100. This receiver is on the low end of driver power - less than 30Watts RMS. Recently the two mid/bass drivers on one of the SuperSat 3’s have stopped working completely. Outside of a near complete lack of use over the last year, nothing unusual has happened with these speakers. Simply one day, the LHS SuperSat 3 mid/bass drivers were no longer working. The Tweeter seems fine.

Has anyone experienced this before ? Are the Crossover electronics known to malfunction ?

Thanks,

Marc Gunter

Please Log in or Create an account to join the conversation.

  • Moderator's Avatar Offline
  • Moderator
  • Moderator
    • Posts: 3217
    • Thank you received: 3403
    • Karma: 19
  • arrow_drop_downMore arrow_drop_upLess
Moderator Posted 2 years 1 month ago
#28695
Hi Marc, most likely the 4.5" bass/midrange drivers in this SuperSat 3 need to be replaced. Please call Chet at GoldenEar's tech support department - 949-800-1805. He can discuss your service options.

Please Log in or Create an account to join the conversation.

  • MarcGunter's Avatar Offline school
  • New Member
  • New Member
    • Posts: 2
    • Thank you received: 0
  • arrow_drop_downMore arrow_drop_upLess
MarcGunter Posted 4 days 8 hours ago
Last edit: 4 days 8 hours ago by MarcGunter. info_outline
#31183
I have finally had some time to test the individual drivers. (These are cottage speakers - not much spare time!)
Each driver is working fine, as is all of the wiring. I can only conclude, despite how unusual it may seem, that the cross-over network is defective. Would it be possible to order a replacement Crossover for the SuperSat 3 ?

Thanks,

Marc Gunter


>>>Problems with SuperSat 3 crossover ? Posted 2 years 4 weeks ago
>>>Hi Marc, most likely the 4.5" bass/midrange drivers in this SuperSat 3 need to be replaced. Please call Chet at GoldenEar's tech support department - 949-800-1805. He can discuss your service options.

Please Log in or Create an account to join the conversation.

  • Moderator's Avatar Offline
  • Moderator
  • Moderator
    • Posts: 3217
    • Thank you received: 3403
    • Karma: 19
  • arrow_drop_downMore arrow_drop_upLess
Moderator Posted 3 days 9 hours ago
#31186
Hi Marc, It's a bit unusual for a crossover network to go bad, but it seems like you've narrowed down the problem to the crossover network in this SuperSat 3. Please contact GoldenEar's customer service group - This email address is being protected from spambots. You need JavaScript enabled to view it. or 1-949-800-1805 (M-F 9-5:30 Eastern Time). They'll help you obtain a replacement crossover network.

Please Log in or Create an account to join the conversation.

Moderators: Moderator
menu
close
Menu
person_outline
arrow_back
You are here: Home Forum Support SuperSat Series Problems with SuperSat 3 crossover ?