file Plate amp failure on Triton Two

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Moderator Posted 5 months 1 week ago
#29314
The $200.00 quote from the dealer is more than likely a labor charge for completing the repair. We would supply the parts to the dealer at N/C, and the dealer is simply passing along a labor charge for services rendered. GoldenEar continues to, and will continue in the future to provide the same level of service that GoldenEar family members have come to enjoy and pretty much expect over the years. This has not, nor will it change. Our warranty policy is the same as it has been since day one: 3 years on amplifier modules and 5 years for defects in original workmanship for the cabinet and drivers to the original owner, and is non-transferrable.

The merger with AudioQuest has brought renewed focus and a fresh perspective on existing product, as well as new product engineering and design with focus to build on what has been accomplished, how we have arrived to this point, and to improve upon the GoldenEar foundation of products, services, and performance moving forward.
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rjohn79395 Posted 5 months 1 week ago
#29315
Thanks Moderator Dude!

Still love GEt’s commitment to quality, value, and it’s customers!

Rick
5.4.4 HT speakers: T Ref fronts/LFE 1, SuperCenter Ref, T1 surrounds/LFE 2, HTR 7000 top fronts, Invisa 525 top rears
Zone 2 speakers; 2 Invisa 525's
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Amps: AT525NC 5 channel, Parasound 275 v.2 stereo
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roni44 Posted 5 months 1 week ago
#29325
Kudo to GE,

My recently acquired new old stock Triton 2 develop this low whinny noisy, few email exchanges with service at GE and they are sending me new amp plate oversea free of charge. This type of service is really something and hope GE gets new distributor at my region soon so that I can get my one.r.
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AnilK Posted 5 months 3 days ago
#29356
Thanks a lot! Do you have any instructions to remove the power amp?

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roni44 Posted 5 months 1 day ago
#29362
check your pm

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AnilK Posted 4 months 4 weeks ago
#29367
Roni.. Can u plz check ur PM?

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