question-circle Triton 2+ Internal Amp. Failure

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co3573lau Posted 2 months 2 days ago
Last edit: 2 months 2 days ago by co3573lau. Reason: Editing content.editing content. info_outline
#29973
Hi folks,

I have a pair of Triton two plus loudspeakers, which bought them on July 2017. Today the left speaker started making a scratching noise in the bass section and it sounded very soft compared to the right channel speaker, although the mids and trebles were sounding loud and clear.

So, to be able to troubleshoot and identify the root cause of the problem, I swapped them, the faulty left speaker with the right positioned unit, resulting that the reason of the flaw is the internal amplifier, which seems to be damaged.

In my case, what can I do to fix the problem in replacing the internal amplifier, and how much it will cost me? Thanks.

Regards,

Carlos

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Moderator Posted 2 months 2 days ago
#29979
Hi Carlos, please contact Golden Ear's customer service department (This email address is being protected from spambots. You need JavaScript enabled to view it.) - 1-949-800-1805. I'm sure they can help you.

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co3573lau Posted 1 month 4 weeks ago
#29988
Thanks. Yes, I did call GE support and they took care of my problem immediately. It is a 5 stars service.

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new24k Posted 4 weeks 2 days ago
#30104

Thanks. Yes, I did call GE support and they took care of my problem immediately. It is a 5 stars service.


What was their resolution...?

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